Product Pickup Guide for Customers
Here's everything you need to know for a smooth and easy collection.
Where to find us
105 Vanessa St, Kingsgrove NSW 2208
- Drive all the way to the end of the driveway (look for the EXCEL GLOBAL LOGISTICS sign). At the end of the driveway, turn right.
- Please don't drive through the automatic gates.
- Wait at the Driver Refuge Area and one of our team will come to meet you.
Quick tips for a smooth pick-up
- Park safely in the waiting area and stay in your vehicle, we'll come to you.
- Have your order confirmation or ID handy for a smooth handover.
- Allow a little extra time in case we're busy.
- We'll bring your order out and load it for you.
Who to ask for
Aleksandar Gulaboski | Tane King | Adam Dodd
Download guide
Infa Group Pick Up Guide (PDF)
If any issues come up, please contact our support team at customercare@infa.com.au or on 1300 924 632.